After a non-fault accident, you're legally entitled to a replacement vehicle that reflects the one you were driving — not whatever happens to be free on an insurer's forecourt. MotorClinicUK arranges like-for-like replacement vehicles, often delivered within an hour of your call, so a damaged car doesn't have to mean a disrupted week.
If you drive a prestige car, a van, a motorbike, a taxi or a dual-control instructor vehicle, your replacement should match — not be downgraded to a small hatchback because it's convenient for your insurer. We maintain access to a wide fleet covering prestige cars, commercial vehicles, motorbikes, taxis and private hire vehicles, and dual-control cars for driving instructors.
This service is particularly important for commercial vehicle operators and fleet businesses who can't afford downtime, and for taxi and private hire drivers whose replacement vehicle needs to be licensed and ready to work, not just roadworthy. We coordinate directly with your insurer, or the at-fault party's insurer on a non-fault claim, to arrange the right vehicle without delay.
Your replacement vehicle is normally provided for as long as your own car is being repaired, or until your claim is otherwise resolved, subject to the terms of your claim. Our Claims Advisors will keep you updated throughout so there are no surprises.
Call 0116 2018 111 any time, day or night. If you've just had an accident, we can usually have a courtesy vehicle with you within the hour, alongside arranging recovery of your damaged car.